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Cold Outreach

How to write a cold email that gets replies

How to Write a Cold Email That Actually Gets Replies

Cold emailing is a powerful tool for lead generation, networking, and even landing a job. But in a world flooded with spam, standing out from the noise and getting a response requires a strategic and personalized approach. This article will guide you through crafting a cold email focused on providing immediate value and piquing your recipient’s interest, leading to a higher response rate and ultimately, achieving your desired outcome.

Table of Contents

Personalization and Research: The Foundation of a Successful Cold Email

The biggest mistake people make with cold emails is treating them as a numbers game and sending generic, mass emails. A successful cold email starts with meticulous research and personalization. Generic emails are easily identifiable and almost always ignored. Demonstrating that you’ve taken the time to understand the recipient’s needs and interests significantly increases your chances of getting a response.

Identifying Your Target Audience

Before you even start researching individual recipients, you need to define your target audience. What industry are they in? What role do they hold? What are their pain points? Answering these questions will help you tailor your message effectively. For example, if you’re selling a marketing automation tool, you might target marketing managers or sales directors in SaaS companies.

Deep Dive into Individual Research

Once you have a target audience, the real work begins: individual research. This involves gathering information about the specific person you’re emailing, their company, and their recent activities. Here are a few places to start:

  • LinkedIn: A goldmine for professional information. Look at their profile, their role, their previous experience, and any articles or posts they’ve shared.
  • Company Website: Review their “About Us” page, blog, news section, and case studies. Understand their mission, values, and recent achievements.
  • Industry News and Publications: Search for articles or interviews featuring the recipient or their company. This can reveal their perspectives on industry trends and challenges.
  • Social Media (Twitter, etc.): While less formal, social media can provide insights into their interests and opinions. Be mindful of privacy and avoid being overly familiar.

Practical Examples of Personalization

Here are some concrete examples of how to incorporate your research into a personalized cold email:

  • Mention a specific project or achievement: “I was impressed by [Company Name]’s recent implementation of [Technology/Strategy]. I noticed [Specific Detail] and thought…”
  • Reference a piece of content they created: “I read your article on [Topic] and particularly appreciated your insights on [Specific Point]. It resonated with me because…”
  • Acknowledge a shared connection or experience: “I noticed we both attended [Conference/University]. I remember [Specific Event/Professor]…”
  • Address a specific pain point based on their industry or role: “I understand that companies in the [Industry] often struggle with [Challenge]. We’ve helped other companies in the space overcome this by…”

Example 1: LinkedIn Research and Personalization

Let’s say you’re targeting a marketing manager at a SaaS company named “Acme Software”. You find on LinkedIn that they recently shared an article about the importance of personalized marketing. You could start your email with:

Hi [Marketing Manager Name],

I saw your recent post on LinkedIn about the importance of personalized marketing, and I couldn’t agree more. We’ve been helping SaaS companies like [Client Company] increase engagement by 30% by implementing hyper-personalized onboarding flows. I was curious if this is something you’re currently exploring at Acme Software.

This shows you’ve done your homework and that you’re genuinely interested in their work.

Example 2: Company Website Research and Personalization

You visit Acme Software’s website and see they just launched a new feature called “Project X”. You could tailor your email to acknowledge this:

Hi [Marketing Manager Name],

Congratulations on the recent launch of Project X! It looks like a fantastic addition to your product suite. I’m particularly interested in [Specific aspect of Project X] and how it addresses [Specific user need]. We specialize in helping SaaS companies optimize their go-to-market strategy for new feature releases, and I thought our experience could be valuable for Acme Software.

This demonstrates you’re paying attention to their company’s activities and that you understand their product.

Expert Tip: Don’t just state the obvious. Go beyond superficial observations and offer a unique perspective or insight that adds value. For example, instead of saying “I see you’re hiring a new sales team,” say “I noticed you’re expanding your sales team, which suggests you’re anticipating increased demand for [Product/Service]. We’ve helped similar companies scale their sales operations efficiently by…”

By investing the time in thorough research and personalization, you’ll drastically increase your chances of crafting a cold email that resonates with your recipient and earns a response.

Crafting a Compelling Subject Line: The Key to Getting Your Email Opened

Your subject line is the gatekeeper to your email. If it’s boring, generic, or misleading, your email will likely end up in the trash or spam folder. A compelling subject line is crucial for grabbing the recipient’s attention and enticing them to open your email.

Characteristics of a Good Subject Line

Effective subject lines share several common characteristics:

  • Personalized: Referencing the recipient’s name, company, or a shared connection can significantly increase open rates.
  • Intriguing: Spark curiosity and make the recipient want to learn more. Avoid clickbait, but create a sense of anticipation.
  • Concise: Keep it short and sweet. Most people scan subject lines quickly, so get to the point. Aim for under 50 characters.
  • Relevant: The subject line should accurately reflect the content of your email. Don’t mislead the recipient.
  • Action-Oriented (Sometimes): Use action verbs to encourage the recipient to take action, such as “Learn how to…” or “Discover…”

Subject Line Examples: Good vs. Bad

Bad Subject LinesGood Subject Lines
Check out our new product![Company Name] + [Your Company]: A Quick Win?
Increase your sales today!Question about your marketing strategy
We can help youShared connection: [Mutual Connection Name]
Free trial!Ideas to improve [Specific area of their business]

Notice how the “good” subject lines are more specific, personalized, and intriguing. They pique the recipient’s curiosity without being overly salesy or generic.

Practical Examples of Compelling Subject Lines

Let’s revisit our earlier example of targeting a marketing manager at Acme Software. Here are some compelling subject lines you could use:

  • “[Marketing Manager Name], quick question about Acme Software’s content strategy” (Personalized and intriguing)
  • “Acme Software + [Your Company]: Boosting Project X adoption?” (Specific and relevant)
  • “Saw your LinkedIn post – a thought on personalized marketing” (Personalized and references their activity)
  • “Ideas to improve Acme Software’s [Specific Marketing Metric, e.g., lead generation]” (Value-driven and specific)

Example 1: Personalized Subject Line

If you know the recipient is attending a specific conference, you could use this:

Seeing you at [Conference Name] next week?

This is highly personalized and relevant, especially if the conference is industry-specific.

Example 2: Intriguing Subject Line

If you’ve identified a potential problem they’re facing, you could use a subject line like this:

Is [Their Company] missing out on [Specific Opportunity]?

This creates curiosity and makes them want to know what opportunity they might be missing.

Expert Tip: A/B test your subject lines! Send the same email to a small group of recipients with different subject lines to see which performs better. This will help you optimize your subject lines over time and improve your open rates. Use hubspot-email-marketing-tactics-to-boost-roi/" class="internal-link" title="3 Hubspot Email Marketing Tactics to Boost ROI">email marketing platforms or simple tracking pixels to monitor results.

Crafting a compelling subject line is an art and a science. By understanding your audience, experimenting with different approaches, and tracking your results, you can significantly increase your chances of getting your email opened and read.

The Email Body: Leading with Immediate Value and Relevance

Once you’ve captured the recipient’s attention with a compelling subject line, it’s time to deliver on that promise with a well-crafted email body. The key is to provide immediate value and demonstrate relevance to their specific needs and interests. Avoid long, rambling introductions or generic sales pitches. Get to the point quickly and show them why they should care.

Structuring Your Email Body for Maximum Impact

A well-structured email body will keep the recipient engaged and guide them towards your desired outcome. Here’s a recommended structure:

  • Personalized Opening: Start by referencing something specific you learned about them or their company. This shows you’ve done your research and that you’re not sending a generic email.
  • Value Proposition: Clearly state the value you offer and how it can benefit them. Focus on solving their problems or helping them achieve their goals.
  • Social Proof (Optional): Briefly mention relevant clients you’ve worked with or results you’ve achieved. This adds credibility to your claims.
  • Call to Action: Tell them what you want them to do next. Make it clear, concise, and easy to respond to.
  • Closing: End with a polite and professional closing.

Focusing on “What’s In It For Them” (WIIFT)

Every sentence in your email should answer the question, “What’s in it for me?” from the recipient’s perspective. Avoid talking about yourself or your company excessively. Instead, focus on how you can help them solve a problem, achieve a goal, or improve their business. This is the core of value-driven communication.

Practical Examples of Value-Driven Email Bodies

Let’s continue with our Acme Software example. Here are a few examples of value-driven email bodies you could use:

Example 1: Focusing on Lead Generation

Hi [Marketing Manager Name],

I noticed Acme Software is actively investing in content marketing. We’ve helped similar SaaS companies like [Client Company] increase their lead generation by 25% through optimized content promotion strategies. I have a few specific ideas for Acme Software, focusing on leveraging your Project X launch. Would you be open to a quick 15-minute call to discuss these ideas?

Best regards,

[Your Name]

This email is personalized, value-driven (increased lead generation), and includes social proof. It also has a clear and concise call to action.

Example 2: Addressing a Specific Pain Point

Hi [Marketing Manager Name],

I understand that many SaaS companies struggle with user onboarding and activation. We’ve developed a personalized onboarding flow that has helped companies like [Client Company] reduce churn by 15%. I was wondering if Acme Software is facing similar challenges with Project X, and if so, I’d be happy to share some best practices.

Thanks,

[Your Name]

This email identifies a common pain point, offers a solution, and provides social proof. The call to action is soft and focuses on sharing valuable information.

Example 3: Offering a Free Resource

Hi [Marketing Manager Name],

I enjoyed reading your recent article on [Topic]. I thought you might find our free guide on [Related Topic] helpful. It includes actionable tips and templates for [Specific Benefit]. You can download it here: [Link to Resource]

Let me know what you think!

[Your Name]

This email offers immediate value by providing a free resource. It’s also a great way to build goodwill and establish yourself as an expert in your field.

Expert Tip: Keep your emails short and scannable. Use bullet points, short paragraphs, and bold text to highlight key information. Nobody wants to read a wall of text. Aim for an email length of 50-150 words.

By focusing on providing immediate value and relevance, you can transform your cold emails from unsolicited spam into valuable interactions that lead to meaningful connections and opportunities.

The Call to Action: Clear, Concise, and Easy to Respond To, and the Power of Follow-Up

The call to action (CTA) is the most important part of your email body. It tells the recipient exactly what you want them to do next. A clear, concise, and easy-to-respond-to CTA will significantly increase your chances of getting the desired outcome. Furthermore, sending follow-up emails is crucial for maximizing your response rate, as many people are busy and may miss your initial email.

Characteristics of an Effective Call to Action

An effective CTA should be:

  • Clear: Use specific language that leaves no room for ambiguity. Tell them exactly what you want them to do.
  • Concise: Keep it short and to the point. Avoid lengthy explanations or justifications.
  • Easy to Respond To: Make it as easy as possible for them to take action. Provide a direct link, suggest a specific time for a call, or ask a simple question.
  • Single Action: Focus on one primary action per email. Don’t overwhelm them with multiple requests.
  • Value-Driven: Remind them of the value they’ll receive by taking the action.

Examples of Strong and Weak Calls to Action

Weak Call to ActionsStrong Call to Actions
Let me know if you’re interested.Would you be open to a 15-minute call next week to discuss this further?
Check out our website.Click here to download our free guide: [Link]
Contact us for more information.What are your thoughts on this?
We should connect sometime.Are you available for a quick chat on Tuesday or Wednesday afternoon?

The “strong” CTAs are specific, actionable, and offer a clear benefit to the recipient. They make it easy for the recipient to take the desired action.

The Power of Follow-Up

Don’t be discouraged if you don’t get a response to your initial email. Most people are busy and may have missed it. Following up is essential for increasing your response rate. A well-timed and polite follow-up can often be the difference between a successful connection and a missed opportunity.

Follow-Up Best Practices

  • Wait a Few Days: Give the recipient a few days to respond to your initial email. 3-5 business days is a good rule of thumb.
  • Keep it Concise: Your follow-up email should be even shorter than your initial email. Reiterate your value proposition briefly.
  • Offer a Different Angle: If you didn’t get a response the first time, try a different approach. Offer a new piece of information, ask a different question, or provide a different resource.
  • Don’t Be Pushy: Avoid being overly aggressive or demanding. Be polite and respectful of their time.
  • Track Your Follow-Ups: Use a CRM or email marketing platform to track your follow-up emails and ensure you’re not bombarding recipients with too many messages.

Practical Examples of Calls to Action and Follow-Up Emails

Let’s revisit our Acme Software example and see how we can craft effective CTAs and follow-up emails.

Example 1: Booking a Call

Initial Email CTA: “Would you be open to a quick 15-minute call next week to discuss these ideas?”

Follow-Up Email:

Hi [Marketing Manager Name],

Just wanted to follow up on my previous email. I understand you’re busy, but I thought those ideas for increasing Acme Software’s lead generation could be valuable. If you’re not available for a call next week, perhaps you could point me in the direction of someone who would be the right contact.

Thanks again,

[Your Name]

This follow-up is polite, concise, and offers an alternative action (pointing you to the right contact).

Example 2: Downloading a Resource

Initial Email CTA: “Click here to download our free guide: [Link]”

Follow-Up Email:

Hi [Marketing Manager Name],

Just checking in to see if you had a chance to download our free guide on [Topic]. I’m curious if you found it helpful and if you have any questions.

Best,

[Your Name]

This follow-up is simple and encourages engagement with the resource you provided.

Example 3: Asking a Question

Initial Email CTA: “What are your thoughts on this?”

Follow-Up Email:

Hi [Marketing Manager Name],

I understand you’re busy, but I’d be very interested in hearing your perspective on this topic. Any quick thoughts you could share would be greatly appreciated.

Thanks,

[Your Name]

This follow-up reinforces your interest in their opinion and acknowledges their busy schedule.

Expert Tip: Use a tool like HubSpot Sales, Mailshake, or Lemlist to automate your follow-up emails and track your results. These tools can help you personalize your follow-ups and ensure you’re not missing any opportunities. Always personalize follow-ups, even with automation.

By crafting clear, concise, and easy-to-respond-to calls to action, and by implementing a strategic follow-up process, you can significantly increase your response rate and achieve your desired outcomes with cold emailing.

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