arrow_back All SMTP Errors
503

Bad Sequence of Commands

SMTP commands were sent in the wrong order, often indicating missing authentication.

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What This Error Means

SMTP error 503 means commands were sent out of order or a required step was skipped:

  • Authentication required before sending
  • HELO/EHLO not sent before MAIL FROM
  • MAIL FROM not sent before RCPT TO
  • Protocol steps performed out of sequence
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Common Causes

  • key
    Authentication Missing

    The server requires authentication (AUTH) before accepting mail commands.

  • format_list_numbered
    Wrong Command Order

    SMTP commands were sent in an incorrect sequence.

  • restart_alt
    Session Reset

    The session was reset unexpectedly, requiring commands to start over.

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How to Fix It

1. Enable Authentication

Configure your mail client or server to authenticate (SMTP AUTH) before sending mail.

2. Check SMTP Settings

Verify that your outgoing mail server settings include proper authentication credentials.

3. Update Mail Software

Ensure your email client or server software is up to date and properly configured.

terminal Example Error Message

503 5.5.1 Error: authentication required
503 Bad sequence of commands
503 5.5.1 RCPT first

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