arrow_back All SMTP Errors
535

Authentication Failed

The provided authentication credentials are invalid. Check your username and password.

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What This Error Means

SMTP error 535 means your login credentials were rejected:

  • Incorrect username or password
  • Account is locked or disabled
  • App password required for 2FA accounts
  • Less secure app access is blocked
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Common Causes

  • password
    Wrong Password

    The password you entered is incorrect or has been changed.

  • person
    Wrong Username

    The username format may be incorrect (try full email vs just username).

  • verified_user
    2FA App Password

    If 2FA is enabled, you need an app-specific password instead of your regular password.

  • lock
    Account Locked

    Too many failed attempts may have locked the account temporarily.

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How to Fix It

1. Verify Credentials

Double-check your username and password. Try logging into webmail to confirm they work.

2. Use App Password

If using Gmail, Outlook, or other providers with 2FA, generate an app-specific password.

3. Check Username Format

Try using your full email address as username instead of just the username part.

4. Reset Password

If you've forgotten your password, use the provider's password reset feature.

terminal Example Error Message

535 5.7.8 Error: authentication failed
535 Incorrect authentication data
535 5.7.8 Username and Password not accepted

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