arrow_back All SMTP Errors
554

Transaction Failed

The email transaction failed. This usually means your message was rejected due to content or sender issues.

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What This Error Means

SMTP error 554 is a general permanent failure indicating the transaction could not be completed. It's often related to:

  • Message content triggered spam filters
  • Sender IP or domain is blacklisted
  • Email authentication failures (SPF/DKIM/DMARC)
  • Recipient server policy rejection
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Common Causes

  • report
    Spam Content Detected

    Your message contains words, links, or patterns that trigger spam filters.

  • block
    IP/Domain Blacklisted

    Your sending IP or domain appears on email blacklists.

  • gpp_bad
    Authentication Failure

    SPF, DKIM, or DMARC checks failed for your domain.

  • link_off
    Malicious Links

    URLs in your message are flagged as malicious or suspicious.

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How to Fix It

1. Check Blacklist Status

Use our Blacklist Checker to see if your IP or domain is listed. Request removal from any lists.

2. Review Email Content

Remove spam trigger words, excessive links, and suspicious attachments. Use plain text versions.

3. Fix Email Authentication

Ensure SPF, DKIM, and DMARC records are properly configured for your sending domain.

4. Contact Recipient's Postmaster

If legitimate mail is being blocked, contact the recipient's email provider for whitelisting.

terminal Example Error Message

554 5.7.1 Message rejected due to content restrictions
554 5.7.1 [x.x.x.x] blocked by spamhaus
554 Transaction failed: spam detected
554 5.7.9 Message not accepted for policy reasons

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